Claims
Calm and confident in a crisis.
Client claims. Fast and Efficient.
Ingenium is committed to providing a fast and efficient claims service. Your insurance broker is there to advise and assist you in the claims process. Claims should be notified to your insurance broker in the first instance.
Our dedicated team will be right beside you with professional advice and assistance, ensuring claims are handled quickly and efficiently.
After a claim has been submitted, we’ll assess and respond. Don’t worry, if we need additional information we’ll contact you and advise of the next steps. If we’ve approved your claim, we’ll be in touch to discuss the settlement process.
your guide to
Making a Claim
Before you start
Do not admit fault. Do not offer or promise to pay any money. Do not become involved in litigation.
Let your broker know
Your insurance broker is there to advise and assist you in the claims process. Claims should be notified to your insurance broker in the first instance.
What you need to provide
Make sure you’ve supplied us with the necessary documentation, so we can process, assess and pay a claim quickly.
Lodge your claim
Contact us and we’ll call you back to help guide you through the process of lodging a claim.
Make your claim, fast and efficient.
Provided we have all the necessary documents we’ll assess and pay your claim without delay. Don’t worry, we’ll let you know if we need any further information to help process your claim.
